Acceptable use policy

You must not send

• viruses or other malware, or anything built to damage or get into other people’s systems,
• child sexual abuse material, or any other content that is illegal in the United Kingdom,
• scams, phishing, or anything meant to trick people into handing over money or information,
• content that infringes someone else’s copyright or other rights,
• content that threatens, harasses or abuses people,
• other people’s personal information that you have no right to share, or
• unwanted bulk messages (spam).

You must not

• use PuckSend as a public file host, or to give the same files to the public at large,
• get around the limits on your plan, or use more than fair use allows,
• try to get into other people’s transfers or accounts, or probe or disrupt the service, or
• use automated tools to send or download at a scale that affects other people.

Reporting a transfer

Every download page and every email to a recipient has a link to report the transfer. We look at every report.

What we do

We check files for malware. If a file breaks this policy we can delete it, block the transfer, stop the same file being sent again, and suspend or close the account that sent it. Where the law requires it, we tell the authorities.

Contact

Questions about this policy: [Contact email].